Customer Service

Award-winning customer service, since 1959

We proudly represent more than 20 insurance carriers, which allows us to offer the best insurance plans for our clients’ personal and business insurance needs. The agency’s service model is to assign each client to a particular account manager, so that we never lose the personal touch.  In addition, our clients have 24/7 access to a live, licensed insurance professionals through our after-hours customer service center.  Many of our clients also make use of our client website C&S 24/7.  The site allows our clients access to their own policy information and the ability to request policy changes whenever needed.

Another perk of working with C&S? We offer in-house registry services.  We can process many license plate transactions while our clients wait in the comfort of our Mansfield office.

Our hands-on service approach has garnered rave reviews, both from local media and directly from our clients, whose thoughtful feedback inspires us every day. The letters we receive are truly heartwarming. Read what our clients are saying on our insurance reviews page.