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Real-Life Insurance Reviews, Submitted by Real-Life Clients
Looking for insurance reviews to help you shop for MA home insurance, MA car insurance, MA condo insurance or MA renter’s insurance? Then you might be glad to know we survey our clients at least once a year. We think it’s important to know how well we are performing, and whether or not we’re creating positive experiences.
Do we read all the responses we get? Absolutely! Every one. We also share any especially unique or important comments with our full team and senior leaders. If you follow us on social media (which you should be doing, by the way!), you may have noticed that we often post our insurance reviews to Instagram and Facebook.
Do we publish all the review comments? No. Because we receive so many responses, we don’t always have the time to edit them for grammar and spelling, and we think that’s important. Additionally, we will admit, some reviews are negative. However, when we get a less-than-glowing comment, we do always make a point to reach out and attempt to resolve any concerns.
The good news: out of 2,000 recent surveys, fewer than 3% came back below average (lower than a 7 on a scale of 1-10). And you’d better believe we’re not settling for anything close to average.
So, without further ado, here’s a running list of what our clients are saying about the C&S teams in Mansfield, Dedham, Bridgewater, and Attleboro: