Professional liability coverage deals with what the company or employee recommends/suggests to a customer (e.g., a specific product that will work well or solve a problem) either in person or as advertised on a website. In the event that a customer experiences a negative result based on said recommendation, a professional liability claim could arise.

Product liability, on the other hand, deals with the actual product’s failure to deliver the expected result (as identified on in its description or label). We recommend that any cannabis-related business carry both coverages.